When purchasing our products at MYSTARR, you agree to the terms of our refund policy, detailed below. At MYSTARR, we take great pride in providing top-notch service, backed by our transparent activation guarantee. In the unlikely event that we are unable to activate the service for you, we offer a simple and hassle-free refund policy.
Our Guarantee:
If MYSTARR cannot activate the service as promised for any reason, you are entitled to a full refund of the purchase amount.
Refund Process:
To request a refund, please contact the MYSTARR customer service team within 10 days of the purchase date. Our team will promptly process your request and ensure your refund is issued immediately.
Eligibility:
Refunds are only applicable if the activation of the MYSTARR service fails. In cases of successful activation and unsatisfactory service quality, our customer service team is available to assist you.
Partial Refunds:
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- After successful activation, MYSTARR offers a 50% refund option as the activation process incurs costs. The amount is calculated based on the remaining unused time:
- Refund Amount = 50% * (Total amount - Usage fees and transaction costs).
- Please note that MYSTARR does not process partial refunds for the one-month trial subscription, as it is specifically designed for testing the services.
Payment Method:
Refunds from MYSTARR will be issued using the same payment method used for the original purchase. Please allow 3 days for the amount to appear in your account.
Customer Satisfaction:
Your satisfaction is our top priority at MYSTARR, and we are committed to providing you with the best possible service experience. If you have any questions, please contact our team. We are here to help.
Thank you for choosing MYSTARR services. We guarantee exceptional service and your satisfaction with our refund policy. Your investment is safe with us.
